{"id":11,"date":"2026-11-02T18:34:20","date_gmt":"2026-11-03T02:34:20","guid":{"rendered":"https:\/\/freeship.shop\/?page_id=11"},"modified":"2026-11-02T23:02:26","modified_gmt":"2026-11-03T07:02:26","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/freeship.shop\/es\/refund-returns\/","title":{"rendered":"Pol\u00edtica de reembolso y devoluci\u00f3n"},"content":{"rendered":"

Pol\u00edtica de reembolso y devoluci\u00f3n<\/h2>\n

FreeShip (freeship.shop) est\u00e1 gestionada por Xiquan Wang, vendedor particular con sede en Yibin, Sichuan, China.<\/strong> El comerciante responsable de todos los pedidos es Xiquan Wang.<\/p>\n

Devoluciones en 30 d\u00edas<\/h3>

Si no est\u00e1s satisfecho con tu compra, puedes solicitar una devoluci\u00f3n en un plazo de 30 d\u00edas desde la entrega<\/strong>. Los art\u00edculos deben estar sin usar, en el mismo estado en que los recibiste y en su embalaje original.<\/p>\n

C\u00f3mo solicitar una devoluci\u00f3n<\/h3>
  1. Escribe a w1170544713@outlook.com<\/a> indicando el n\u00famero de pedido y el motivo de la devoluci\u00f3n (con fotos si el art\u00edculo est\u00e1 da\u00f1ado o es incorrecto).<\/li>
  2. Te respondemos en 24 horas con las instrucciones y la direcci\u00f3n de devoluci\u00f3n.<\/li>
  3. Env\u00eda el art\u00edculo con un servicio con seguimiento y m\u00e1ndanos el n\u00famero de seguimiento.<\/li><\/ol>\n

    Gastos de devoluci\u00f3n<\/h3>

    Si el art\u00edculo lleg\u00f3 da\u00f1ado, defectuoso o no coincide con la descripci\u00f3n, o te enviamos un art\u00edculo equivocado, nosotros asumimos el coste: te enviaremos un reemplazo gratuito o te haremos un reembolso completo, y en la mayor\u00eda de estos casos no tendr\u00e1s que devolver el art\u00edculo. En las devoluciones por cambio de opini\u00f3n, el cliente paga el env\u00edo de la devoluci\u00f3n.<\/p>\n

    Reembolsos<\/h3>

    Los reembolsos se realizan al m\u00e9todo de pago original en un plazo de 3 d\u00edas h\u00e1biles<\/strong> despu\u00e9s de recibir la devoluci\u00f3n (o de aprobar una reclamaci\u00f3n por art\u00edculo da\u00f1ado o perdido). Seg\u00fan tu banco, puede tardar 5\u201310 d\u00edas h\u00e1biles en aparecer en tu extracto. Los reembolsos se hacen en la moneda original (USD).<\/p>\n

    Paquetes perdidos<\/h3>

    Si tu pedido no llega en 30 d\u00edas h\u00e1biles desde el env\u00edo, tienes derecho a un reembolso completo o a un reenv\u00edo gratuito.<\/p>\n

    Cancelaciones<\/h3>

    Puedes cancelar un pedido con reembolso completo en cualquier momento antes de su env\u00edo escribi\u00e9ndonos.<\/p>\n

    Excepciones<\/h3>

    Por motivos de higiene, los pendientes solo se pueden devolver sin abrir, salvo que sean defectuosos o no coincidan con la descripci\u00f3n.<\/p>","protected":false},"excerpt":{"rendered":"

    Refund & Return Policy FreeShip (freeship.shop) is operated by Xiquan Wang, an individual seller based in Yibin, Sichuan, China. The […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":35,"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/pages\/11\/revisions\/35"}],"wp:attachment":[{"href":"https:\/\/freeship.shop\/es\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}